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All
clubs housed at iPlay will be required to adhere
to the following Policy. This Policy may be
amended at any time as deemed necessary by iPlay
Owners/Administration. |
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Attention all Club Owners |
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All club owners agree to uphold, incorporate, and abide by all IPlay policies and agreements to maintain club status with IPlay Online Games. |
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IPlay will send notification to club owners notifying of updates via e-mail. |
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Club owners are responsible for getting all updated information to their staff. |
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Club owners take full responsibility for the actions of their staff and members while in IPlay and are responsible to uphold IPlay's policies within their lobbies. Please
also see the
Club Owners Responsibilities page. |
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CLAD Ops are
required to report Policy violations to Admin
regardless of whether or not they are on duty at the
time. |
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Clubs are private entities and as such, incidents occurring in club lobbies may be reported to IPlay administration, but will be the responsibility of the club owner to resolve. |
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Any club
and/or staff member may be removed at any time without notice by IPlay Administration for violation of IPlay agreements and policies. |
Club
Owners [return
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Contacts for Club
Owner(s)/Seniors:
All club issues,
suggestions or concerns should be sent via email.
Administrator:
Cactus_Flower
cactus_flower@iplay.net
Contact
Information
All clubs are required
to provide current contact information with the Club Liaison
Administration Department (CLAD). The following
information is to be e-mailed in a timely manner to IPlay
Club Administration at
cactus_flower@iplay.net
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IM
contact (such as ICQ or other instant messaging
program) |
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E-mail
address |
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Club
website address |
Hosting Policy
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All Club Ops must Please be aware that we ask you be in
iPlay at least 30 days and at least 21 years of age to
apply for hosting.
All Club Ops must have an accepted Verification form on file with IPlay before conducting open events. This is found under the TD Orientation tab. As
per instructions from Iplay owners, TD's will "Op up" when
hosting their tourneys. This is something that should be
done as a matter of course. Not opping while hosting
will no longer be tolerated. Failure to Op up when
hosting will result in deletion of the Event.
SPECIAL NOTE:
"TD's
will Op"
means that there needs to be a host opped up all during the
sign up period so that the players know who is in charge.
If a member is hosting iPtourney because the host cannot,
this person does not have to op up. If you have someone
helping to run macros or greeting, this person does not have
to op up either.
TDs may participate
in their own tourneys.
BUT:
The host still must sign in last.
They must ask players if anyone has an objection to the
host playing in the even
*and if anyone does, withdraw". You could
make a macro to state this if you so wish/choose.
Trainees
Ops in training are expected to
certify when fully trained by their club. Until there is a confirmed, accepted
certification on file with IPlay Club Admin, they are not to conduct an event without a certified TD/Trainer/Senior/Owner co-hosting with them.
Trainees are expected to certify within 30 days of the
start of their training. Club owners will be
required to notify CLAD (cactus_flower@iplay.net)
immediately of new trainee ops with the start date of
training. Trainees are not to be given ops until
their training starts. If a trainee is not
certified within the 30 day training period, the club
owner is responsible to request an extension for
training via email to CLAD.
NOTE: If an extension of training time is not
requested and approved by CLAD, the trainee will be
subject to deop by iPlay Administration.
Signup Coverage
TDs conducting Open tourneys at IPlay are required to be in their lobby for sign ups
no later than 30 minutes before start time
and Opped up. If the regular host cannot be there, any
certified TD from that club is acceptable until the
host running the event arrives to take over.
TDs Playing
Events
TDs are expected
to always put players first in their events.
Whenever possible, they should
not be participating in the event. TDs will be
expected to abide by the cut off time for taking new
players into the event. Exceptions would be as
follows:
 Teams
Event:
A TD is the last player to fill a table in round 1 of at
teams event. The TD will play the duration of that
round. Should the TD's team advance to the next
round, the TD will have the option to either continue in
the event or to have a sub take their place for the
duration of the event.
Singles
Event:
TD may choose to play to finish the table or to offer
the odd player out a "bye" to the next round of the
event. No subs are permitted for the TD.
TDs
Subbing in an Event:
TD may choose to sub to keep an event moving. The
TD will have the option to either continue in the event
or to have a sub take their place for the duration of
the event.
NOTE: If filling a table
in any round other than the first round, the TD will be expected to
consider the option to offer
their seat to put a player in so that they are available
to devote their attention to the event. TDs
playing in events are to put the management of their
event as first priority at all times.
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Pursuit of
Players
If a player leaves an event in progress
prior to their completing their game(s) the TD may
omsg the player (example: #omsg nick please return
to X lobby the event is not over). Under no
circumstance is any staff member to pursue a player
into any other lobby and address that player's
leaving the event in open lobby. The TD
should request the player(s) return by omsg and/or
request a sub to fill the seat needed. |
Club Admin staff conducts
event coverage checks at 30 minutes after the hour for the next hour's events. At that time if a host is not present or in an incorrect lobby, the event is considered not covered
(a "no show"). Club Admin staff will conduct additional checks for coverage of the event
up to scheduled start time and take screenshots of the event lobby when there is no host present or opped showing coverage.
Opping / Deopping
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All
club owners are required to provide
current active staffing information to the Club Liaison Administration Department (CLAD).
Notification for any of the below items are to be e-mailed
in a timely manner to
IPlay Club Administration at
cactus_flower@iplay.net
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Active Status
TDs must show activity each month to maintain opped
status. Any TD that has lapsed their activity for over
30 days (i.e. a minimum of one tourney a month must be
run by the TD) must re-certify prior to returning to
active status. Clubs maintaining "floater" TDs on
staff will send email notification to CLAD when a floater has held an event
to satisfy the activity requirement. |
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Inactive nicks or those that do not have events on schedule are to be deopped. |
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Hosts on leave of absence (LOA) will be deopped until return to active hosting.
Note: Hosts that have been inactive for 30 days or more will need to re-certify to return to active. |
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Notification of additions to staff is required prior to a host holding an event. |
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Additional nicks opped for a single
event /holiday are required to have notification sent to
CLAD with
the nick that they are certified under with the club to
have the new nick added to the list to keep the club
admin records up to date. All one time / holiday nicks
are to be immediately deopped after use with
notification emailed to CLAD.
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New staff are to host with a certified host / trainer / owner of the club until such time as an accepted verification form is on file with the club admin department. |
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Notifications of
all ops and deops of hosts are required immediately with the date of deop to club admin to avoid possible scheduling policy conflicts. |
Note: Should a report come in that has a TD name on it that has not been verified the club owner will be contacted to have the host submit a TD verification or advise who the op is to avoid deop and/or event deletion from the schedule.
It is strongly suggested that the following is observed when
opping nicks for all staff members: 1 nick per
Senior/Admin staff/certified TD/Trainee (with the exception
of special short term and/or holiday nicks).
Event Maintenance
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All clubs are expected to maintain no less than the equivalent of 1 event per TD on staff. If there are 15 nicks
opped in your staff list, you are expected to have at
least 15 events on
the schedule. The exception to this would be a host in training who is not permitted to hold events on their own until such time as there is a valid TD verification form on file with the club admin department.
In addition, there
should be 10-15 events on schedule per lobby. Requests
and inquiries for additional lobbies will need to be emailed to
cactus_flower@iplay.net by the
club owner with detailed information showing the need for
the additional lobby(s).
Ownership of Time Slots
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If a host leaves a club, the time slots in which that host held scheduled events will remain with the club for 2 weeks. The club retains the rights to that time slot to allow time to find another host for the tournament (same game and variation) in that time slot. At the end of two weeks, if the club is unable to fill the empty time slot, it will become an open time slot, available to any club. It is the owner’s responsibility to delete those events from the schedule.
Example:
A host transfers to another Club. He normally held an event entitled "Fun with Checkers" each Wednesday at 6 pm CST. The Club retains that slot and checkers format for 2 weeks. The event name "Fun With Checkers" belonging to the departing host will be deleted from the slot, leaving only the time slot and checkers format. The Club the host moves to would request a different time slot for checkers.
For any additions and changes to the existing events on any event schedule, please use the appropriate submit form located at
http://clubs.iplay.net.
Creating
New Event Formats [return
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Hosts are permitted and encouraged to develop new formats for the enjoyment of their members and players of their events. In so doing, the event format is public domain and the club may not have exclusive rights to the new format. Therefore, if a club does not wish
any host to duplicate the format to another club, it should not be used.
Example:
Club A creates a new spades format for a tournament that has not been done previously within IPlay. Club A has great success with the format. Club B sees the success of the event with the players and copies the format and posts the event with their club.
Where Club A creates a completely new format that has never been used before, it is not required, but would be courteous of Club B to contact Club A prior to posting the event to discuss the addition to their schedule and/or any modifications to the event if Club A and Club B are willing to work together.
(NOTE: Copyright possibilities would need to be investigated by the creating club / TD.)
Event Requests
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All events are set on Central time in the IPlay schedules.
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All scheduled events (scheduled after May 1, 2001) must be scheduled on the hour. No half-hour time slots will be scheduled. All IPlay events are scheduled in Central Standard Time (CST) or Central Daylight Time (CDT) depending upon time of year. For those in countries other than the United States, CST is GMT +6, and CDT is GMT +7. |
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TDs using ipTourney to assist in taking sign ups for their events must post an on the hour start time in the ipTourney
room if they are posting a start time (deleting the
time entirely is acceptable). Posting of a start time other than on the hour
(i.e. 15, 30 or 45 after the hour) could result in deletion of the event from the schedule. |
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ipTourney is not a requirement. It is an optional tool for clubs to use to assist in the running of the events. Once the event is underway, please close the ipTourney table and if necessary, host an ipTalk for the remainder of the event. |
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All clubs that wish to schedule an event, either open events or Members Only must submit an Event Request form. These requests must be made by the club owner, or their authorized designee.
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7
days maximum advance for all requests to be posted
(to the hour). This includes: |
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New
Event Requests |
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Modifications
to Existing Events |
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Removal
/ Deletion to Existing Events |
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Club owners will notify
IPlay in writing to cactus_flower@iplay.net naming individuals granted authorization. Events requested by unauthorized staff member will not be scheduled. If the club has not submitted authorization of a scheduler to the club admin department, the submissions will not be accepted and returned to the club. |
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Club owners (or their designated scheduler) should review the existing schedule before any requests are made to assist in avoiding conflicts. |
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Club owners (or their designated scheduler) should review the schedule
at least a few hours before the event to ensure that
the requested event/change/deletion has been posted
as it was requested to allow for time to make any
corrections or modifications to the post that may
need to be done. |
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Note: Please allow 48 hours for event requests
to be posted. |
Special Events
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(as defined by iPlay
Owners and Administration)
Members Clubs "Open House"
Events [return
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"Open house" events are permitted a maximum of twice per month by members only clubs. TDs conducting the open house events are required to have an accepted TD Verification form on file with the club admin department and abide by all policies and procedures of conduct for an open schedule event.
Open House events
require prior approval from iPlay Club Administration.
Event Scheduling
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Off Peak Tourney Hours
(1 a.m. ~ 5 p.m.)
Three (3)
of the same game are permitted in each hourly time slot with no like formats.
If a conflict exists, you will be contacted by the
Scheduler.
Example:
1)
Spades - Regular
2)
Spades - Mirrors
3) Spades - Cut
*Note: If a spur is held it must be a different
game from that which is posted on the schedule.
No spurs of scheduled games within one hour of the
scheduled event are permitted.
Primetime Tourney Hours
(6 p.m. ~ midnight)
During the hours of 6 PM to Midnight, three (3) events
of the same game are allowed per hour. Two (2) of those
may be the same format. The third would need to be a
different format OR may be a spur with a different game
from the scheduled events. If a conflict exists, you will
be contacted by the Scheduler.
Example:
1)
Spades - Regular
2)
Spades - Regular
3) Spades - Mirrors
*Note: If a spur is held it must be a different
game from that which is posted on the schedule.
No spurs of scheduled games within one hour of the
scheduled event are permitted.
Scheduled Event Formats
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Hosts are not permitted to change the format of their game from what is posted on the schedule.
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1st
offense, your club will get a warning for that event. |
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2nd
offense that event will be removed from the schedule for one week, with no guarantee that the same slot will be available the next week to re-post it. |
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Should a 3rd time occur, the disposition of your future club events will be at the discretion of the owners of IPlay. |
Members Only Events
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If your club holds "Members Only" events, they will be listed on a separate schedule on the event web page. All events are submitted using the Event Request tab at http://clubs.iplay.net. "Members Only" events are exempt from the
Open Event scheduling Policy.
Some clubs have occasional "open" events to encourage new members. These are to be treated as one-time special events and scheduled on the comprehensive event schedule. These open events will be held to the open event scheduling policy. When scheduling these events, add "one-time special event" in the description, and it will be taken off the schedule after the event is over. See Members Clubs Open House
Events.
Spur Events
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Any club may hold a "spur" (unscheduled) event in any time slot for which there is no scheduled event for that game, regardless of format. Scheduled events have priority.
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Do not host a Spur if there is a same game posted event coming up within the hour. |
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A valid TD Verification form needs to be on file with club admin for any host running a spur event. |
It is preferred that you check with club admin staff prior to running your spur to ensure there will not be a conflict with regularly scheduled events.
Spur Tournament Ads
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Ads for "spur" (unscheduled) tournaments may be run with the regularly scheduled ads run by the bots at 60, 30, 15, 10, and 5 minutes prior to the start of the event during the hour preceding the start of the tournament in
conjunction with the schedule of the auto ads run in Main, Club Admin and the Members social lobbies on the bots.
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"Spur" must be stated in your ad so the
op(s) on duty know it’s a spur and allow the advertising. |
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Ads are limited to a 5 line maximum, which include any decorative lines preceding or following the text. If an omsg is needed state in the message it is for the "spur" along with the location of the event and the game. |
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Policy is to be followed in conjunction with sign ups cut off at the start of the event and requesting for a player to fill a table up to 10 minutes after the start of the event. |
Although it is
considered polite to do so, you are not required to ask permission of the op(s) on duty before running the ad.
Coverage of Scheduled
Events
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Clubs are responsible for providing Host coverage for all events they have posted on the schedule. IPlay reserves the right to remove from the schedule events with little or no participation. An e-mail notification will be sent to the club contact listed on file with the CLAD.
All
events are to start on the hour.
TDs may request
players from the hospitality staff (iPlay social lobbies:
Main, Pin Ranking, Canasta) starting at 5 minutes
before the event and ending at 10 minutes after the
event. Players invited to play by club TDs after 10
after the start of the event will risk deletion of the
event for a late start / acceptance of players.
Violations of this policy risk the deletion of the event
from the schedule for 2 weeks before re-post may be
permitted, and then will be permitted in conjunction with
the regular event scheduling policy.
(Club
Owners may refer to the notification of October 6, 2002 to
all club owners and their staff.)
TDs need to be in their lobby no later than 30 minutes prior to the start of their events.
If they are unable to make it there on time, please make
arrangements to have the lobby covered and someone to take sign ups from players - this is the responsibility of all club owners / seniors - ensuring timely coverage for posted events.
You should not accept any late players past 10 after the start of your event.
Doing so not only causes hard feelings with the players that were considerate to show up on time, but also infringes on the next hour's events. No admittance should be taken after 10 minutes past the start of your event.
The only exception to this is for a TD that is giving up
their seat in a table to a player. TD will have
the option to either continue in the event or to have a
sub take their place for the duration of the event.
This is also in conjunction with requests to the hospitality staff for players -
you may not ask for players later than 10 minutes past the start of your events. The only
exception to this rule is requesting a sub as needed for
the event.
Coverage for
all club events are required to be sought through your club TDs.
If the event is a no-show, it will be subject to deletion from the event schedule.
Refer to the no-show policy.
ipTourney
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TDs using ipTourney to assist in taking sign ups for their events must post an on the hour start time in the ipTourney room. Posting of a start time other than on the hour could result in deletion of the event from the schedule. Deleting the start time entirely from the options is also acceptable, though any posting of a start time in a lobby,
ipTourney room or ads must state an on the hour start time.
NOTE: Use of ipTourney is not a requirement. It is an optional tool for clubs to use to assist in the running of their events. Once the event is underway, close the ipTourney table and if necessary, host an ipTalk for the remainder of the event.
No Shows
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Should an event have 2 no-shows during the course of a month the event will be placed on probationary status and risks deletion by iPlay administration from the open events schedule. Three no shows of an event during a 6 week period will result in automatic deletion from the schedule.
Your club and events are important to us.
Please make sure they will be covered as much as possible.
Scheduled Open Event Cancellations
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Clubs are responsible to hold all regularly scheduled events. Cancellations should be reserved only for holidays where iPlay allows a grace for staff and players to be with their families.
See Holidays
for grace dates.
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Club TDs must hold all events when players are present to fill at least one table. |
Cancellations for no players needs to be documented with a screen shot of the lobby and an e-mail from the club owner
or TD to
club admin.
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During regular Club Admin hours, the event
TD should request the club admin dept op on duty to come to their lobby to take the snap to submit to CLAD. |
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Event
host shall notify the club Senior / Owner of the
cancellation. |
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Club
owner will send e-mail notification as to the reason
of the cancellation and the snap if not taken by a
club admin staff member. |
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Snap program
should be set to automatically include the date and
time. Save the file in .jpg, .jpeg or .gif
format. Include the event name, day, time and ID number in your correspondence to the club admin department. |
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Club admin will review the submission and make their determination to the event cancellation and notify the club owner of the decision after receipt of notification from the club owner. |
Should CLAD not receive
e-mail notification from the club owner as to the
cancellation with just cause of the event, the event will be considered a non-approved cancellation / no-show.
Club Bashing
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Any TD found to be
bashing any club under any nick will receive a 30 day deop
and will be required to re-certify with clad prior to
resuming hosting status. Documentation will be
required in a screen shot and sent to
cactus_flower@iplay.net.
Recruiting
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An omsg to the
hospitality staff in the Main Lobby by the TD holding the
event is permitted as specified in the TD Orientation, from
following the last ad run in the social lobbies at 5 til the
hour and up until 10 after the hour.
Recruiting is
not permitted
in iPlay social lobbies or private club lobbies.
re·cruit
Pronunciation: ri-'krüt; Function: verb;
transitive senses
a : to fill up the number of with new
members
b : to increase or maintain the number of
c : to secure the services of (engage, hire)
d : to seek to enroll, enlist new members
Any incidents of recruiting should
be documented by screenshot and emailed to
cactus_flower@iplay.net
for review. This is including but not limited to:
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Recruiting with omsg
to invite players to play an event.
Example: A TD hosting an event which is about to
start within the hour is not to send an omsg to invite a
player they either know or think may be on line to come
and play in their event.
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